At McCraes Blinds & Screens, we respect your privacy andare committed to protecting the personal information you provide us. Thisprivacy policy outlines how we collect, use, and safeguard your personal datain connection with our services. By engaging with us, you agree to thecollection and use of your personal information as described below.
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1. Information We Collect
We collect personal information that you provide to us directly when you:
• Make an inquiry or request a quote
• Place an order for our products or services
• Interact with us on our website, by phone, email, or in person
The types of personal information we may collect include:
• Contact Information: such as your name, address, email, and phone number
• Billing or Purchase Information: including payment details, product selections, and delivery information

2. How We Use Your Information
We use the personal information we collect for the following purposes:
• To process orders, deliver products and services, and install window treatments at your residence or business
• To communicate with you regarding your order, service updates, and any inquiries you may have
• To provide customer support and resolve any issues or concerns
• To comply with legal or regulatory obligations

3. Optional Information
While certain information is required to deliver our services, providing some details is optional. If you choose not to provide us with your contact information, we will be unable to process your order or communicate with you about the products and services you’ve requested.

4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may disclose your personal information if required to do so by law or in response to legal processes.We may disclose your personal information such as name and address to our couriers, in order to dispatch delivery orders.

5. Data Security
We take the security of your personal information seriously. We implement appropriate measures to protect your data from unauthorized access, loss, or misuse. This includes:
• Storing personal data in a password-protected customer relationship management (CRM) system
• Limiting access to your information to employees who need it to perform their job
• Regularly reviewing our data security practices to ensure the safety of your information

6. Your Rights
You have the right to:
• Access your personal information: You can request a copy of the personal information we hold about you.
• Correct your personal information: If you believe any of the information we hold is incorrect or incomplete, you can request that we update or correct it.
• Request deletion of your personal information: You may request that we delete your personal data.

7. Retention of Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by law.
8. Updates to This Privacy Policy
We may update this privacy policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us
If you have any questions or concerns regarding this privacy policy or how we handle your personal information, please don’t hesitate to contact us.
• Email: info@mccraes.co.nz
• Phone: 035438204
• Mailing Address: 12 Tokomaru Place, Stoke, Nelson 7011

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